The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Episodes
7 days ago
7 days ago
This week Dan and Donnie celebrate and reflect on more than four years and 200 episodes of the podcast! They cover how the podcast got started; their favorite guests, shows and topics; and the lessons they've learned from the show and implemented in their own businesses.
Thursday Oct 24, 2024
Episode 199: The Critical Role of Due Diligence in Pest Control M&A
Thursday Oct 24, 2024
Thursday Oct 24, 2024
On this episode, Donnie and Dan discuss the intricacies of the due diligence process in pest and lawn mergers and acquisitions. They explore the perspectives of both buyers and sellers and review the three major work streams in due diligence: legal, operational and financial.
Thursday Oct 17, 2024
Episode 198: Q&A: Listener Mailbag
Thursday Oct 17, 2024
Thursday Oct 17, 2024
On this episode, Donnie and Dan walk through answers to recent questions they've received from podcast listeners. Topics include tracking your critical number, how to develop your leadership skills, the best business advice they've ever received, customer service training and more.
Thursday Oct 10, 2024
Episode 197: End-of-Season Wrap-Up
Thursday Oct 10, 2024
Thursday Oct 10, 2024
Thursday Oct 03, 2024
Episode 196: Turning Around a Pest Control Business
Thursday Oct 03, 2024
Thursday Oct 03, 2024
On this episode, Dan and Donnie welcome Steve Durham, former owner of EnviroCon Pest in Tomball, Texas. He explains how he successfully transformed his company by moving to a recurring revenue model. Steve talks about the discipline required to get away from one-time work, move to auto billing, transition to triennial service — and ultimately exit.
Thursday Sep 26, 2024
Episode 195: PestWorld 2024 Preview
Thursday Sep 26, 2024
Thursday Sep 26, 2024
Thursday Sep 19, 2024
Episode 194: How to Fuel Growth by Reducing Taxes
Thursday Sep 19, 2024
Thursday Sep 19, 2024
On this episode, Dan and Donnie discuss smart strategies pest control operators can use to fund their growth by reducing taxes. They cover tax rate basics, accelerated depreciation, the importance of tax planning and other tactics for reinvesting tax savings into your business to scale and improve the value of your business long-term.
Thursday Sep 12, 2024
Episode 193: The Blueprint for a Dream Workplace
Thursday Sep 12, 2024
Thursday Sep 12, 2024
Trent and Amanda Ragar, owners of Natural State Pest & Lawn in Lowell, Ark., join Dan and Donnie to discuss their efforts to build a great workplace, including programs they use and activities they do to foster employee engagement. Natural State was recently named to PCT's 2024 Best Places to Work rankings in the medium employer category.
Thursday Sep 05, 2024
Episode 192: From Lead to Lifetime Customer: Transforming Sales in Pest Control
Thursday Sep 05, 2024
Thursday Sep 05, 2024
On this episode, Sheri Spencer Bachman shares her journey from second-generation PMP to founding her consulting firm, Pest Control Business Coach. She discusses best practices for developing salespeople, including training, role playing, tracking and more.
Thursday Aug 29, 2024
Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers
Thursday Aug 29, 2024
Thursday Aug 29, 2024
Thursday Aug 22, 2024
Episode 190: Journey of a Pest Control CEO
Thursday Aug 22, 2024
Thursday Aug 22, 2024
On this episode, Certus Pest CEO Dave Bradford joins Dan and Donnie. He shares insights on the importance of employee and customer retention, data visibility and long-term value creation. They also cover growth opportunities for Certus and the company's unique approach to evaluating branch performance.
Thursday Aug 15, 2024
Episode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad?
Thursday Aug 15, 2024
Thursday Aug 15, 2024
James Szojka, co-founder of Yard Dawgs in Calgary, Alberta, joins Dan and Donnie to share his experiences and strategies for using social media ads to market his lawn care company, emphasizing the importance of tracking lead sources and continuously testing and optimizing ads. He covers the difference between ads on Facebook and Instagram compared with Google, how to approach lawn care vs. pest control and much more.
Thursday Aug 08, 2024
Thursday Aug 08, 2024
As a pest or lawn business owner, it can be exciting to get your first call from a private equity firm. But it also raises many questions. Why are they contacting you now? How should you handle the call? Should you even take it? On this episode, Dan and Donnie answer these questions and other things to consider about partnering with private equity.
Thursday Aug 01, 2024
Thursday Aug 01, 2024
On this episode, Dan and Donnie explore the impact of AI-powered search engines on pest and lawn businesses. They discuss the shift from optimizing for search engines to focusing on user intent, emphasizing the importance of natural language processing and conversational AI integration.
Thursday Jul 25, 2024
Episode 186: The Power of One: Harnessing the 'One Number' to Drive Business Growth
Thursday Jul 25, 2024
Thursday Jul 25, 2024
On this episode, Dan and Donnie dive into Donnie's efforts to boil down team members' effectiveness to a single metric. Inspired by his experience as a pilot, Donnie shares how he is evaluating critical results to communicate clearly and ensure quality and excellence at Triangle Home Services.
Thursday Jul 18, 2024
Episode 185: 8 Critical Factors for Profitability in Pest & Businesses
Thursday Jul 18, 2024
Thursday Jul 18, 2024