PMP Industry Insiders
Episode 105:  Inside the Mind of a Pest Control Purchaser

Episode 105: Inside the Mind of a Pest Control Purchaser

November 17, 2022

PPMA Executive Director Cindy Mannes joins the podcast to discuss the organization's consumer research and what to consider for your marketing messaging going forward. She also discusses a few key takeaways for industry members prior to her retirement at the end of the year.

Episode 104:  Your Questions — Answered

Episode 104: Your Questions — Answered

November 10, 2022

On this episode, Dan and Donnie answer listener questions about technician pay, scheduling, office pay, and implementing price increases when you have credit cards on file. Tune in to hear their take on these issues.

Episode 103:  Combating the Ever-Rising Cost of Digital Marketing

Episode 103: Combating the Ever-Rising Cost of Digital Marketing

November 3, 2022
Coalmarch COO Frank Andolina joins Dan and Donnie to discuss why digital marketing costs are on the rise and what pest control operators can do about it. They cover Google ads, search and recommendations for improving your ROI in 2023. 
Episode 102:   PestWorld in Review

Episode 102: PestWorld in Review

October 27, 2022

Dan and Donnie give their field reports from PestWorld 2022, held in Boston earlier this month. They give their take on educational sessions, the exhibit hall and what they heard from clients and friends in the industry.

Episode 101: Q3 Reflections

Episode 101: Q3 Reflections

October 20, 2022
On this episode, Dan and Donnie reflect on the third quarter of 2022, including the latest economic news, and they predict how it may affect the pest control industry the rest of the year.
 
Episode 100:  Analyst Tim Mulrooney Is Back for Our 100th Episode!

Episode 100: Analyst Tim Mulrooney Is Back for Our 100th Episode!

October 13, 2022

During PestWorld 2022, Dan and Donnie celebrate the podcast's century mark by discussing the state of the economy and the pest control market with one of the industry's most astute observers — William Blair's Tim Mulrooney.

Episode 99:  Selling Strong, No Matter the Market

Episode 99: Selling Strong, No Matter the Market

October 6, 2022

Dan and Donnie are happy to welcome pest industry sales trainer Patrick Quigley back to the podcast. They ask Pat about selling in good times vs. tough times and whether pest control companies should modify their approach to sales when the economy takes a hit.

Episode 98:  How to Sell Pest Control via Text Message

Episode 98: How to Sell Pest Control via Text Message

September 29, 2022

On this episode, Dan and Donnie chat with Adam's Pest Control's Anne-Marie Tulp and Tiffany Ghent about the next frontier of pest control sales — text messaging. They cover how they got started and the nuts and bolts of this sales method.

Episode 97:  Up Your Hiring & Onboarding Game

Episode 97: Up Your Hiring & Onboarding Game

September 22, 2022

It's no secret that pest management firms must recruit well to grow. On this episode, Dan and Donnie talk with WorkWave's Jeff Davis about things you can do to find the right people and get them up and running quickly at your company. Jeff brings a wealth of experience in HR software to WorkWave and the pest management industry.

Episode 96:  Build an Effective Leadership Incentive Plan

Episode 96: Build an Effective Leadership Incentive Plan

September 15, 2022

Looking to attract and retain competent managers who will help you scale your business? On this episode, Dan and Donnie walk through six things to think about when creating a fair, effective incentive program for your leadership team.

Episode 95:  How To Create a Common Sense Budget

Episode 95: How To Create a Common Sense Budget

September 1, 2022

With costs going up and economic uncertainty on the horizon, Dan and Donnie discuss the importance of going back to basics with budgeting. On this episode, they cover how to dial in the three buckets of revenue and the expense portion of a pest control company budget.

Episode 94: Inspect What You Expect: The Key to Excellence

Episode 94: Inspect What You Expect: The Key to Excellence

August 25, 2022

Most pest management professionals know the importance of having standards, checklists and procedures in their businesses, but some of us fall short in holding our teams accountable to them. On this episode, Dan and Donnie dive into why you must have a system for managing your systems and where to begin.

 
Episode 93:  Will the Inflation Reduction Act Prompt More IRS Audits?

Episode 93: Will the Inflation Reduction Act Prompt More IRS Audits?

August 18, 2022

PCO Bookkeepers Managing Member Brian Post, CPA, joins Dan and Donnie on this episode to discuss the Inflation Reduction Act and the associated increase in funding to the IRS. They cover the potential for more audits, the anatomy of an audit and how pest management professionals can avoid being audited.

 
Episode 92:  Treat Your Company as an Investment

Episode 92: Treat Your Company as an Investment

August 11, 2022

Savvy pest management professionals know their companies are their greatest investment, but they don't always treat them that way. Dan and Donnie review mistakes operators often make when it comes to operating their businesses like investments, and how to avoid those pitfalls to increase their overall value.

Episode 91:  Maximize Your Google Paid Budget

Episode 91: Maximize Your Google Paid Budget

August 4, 2022

Coalmarch's Katie McCaskill and Alanna Young join the podcast to discuss trends in search engine marketing, the top 3 recommendations they have for getting the most out of your Google paid marketing budget, and why you should start planning your 2023 marketing budget now.

Episode 90: The Most Important Ratio for High Profitability

Episode 90: The Most Important Ratio for High Profitability

July 28, 2022
The Most Important Ratio for High Profitability
In good times or bad, gross margin is the key performance indicator that all pest control companies must keep in check to remain profitable. Dan and Donnie explain gross margin, where it should be, and strategies for keeping it there.