PMP Industry Insiders
Episode 35: The Good, Bad and Ugly of Changing Software

Episode 35: The Good, Bad and Ugly of Changing Software

May 27, 2021

Moyer Indoor | Outdoor General Manager Bob Williamson discusses how the fifth-generation company with eight service lines survived changing software systems.

Episode 35: The Good, Bad and Ugly of Changing Software

Episode 35: The Good, Bad and Ugly of Changing Software

May 27, 2021

Moyer Indoor | Outdoor General Manager Bob Williamson discusses how the fifth-generation company with eight service lines survived changing software systems.

Episode 34: How to Grow Your Company Brand

Episode 34: How to Grow Your Company Brand

May 20, 2021

Third-generation PCO Jamie Ogle of LLoyd Pest Control talks about his 90-year-old company's brand-building philosophy, which includes a money-back guarantee to ensure customer satisfaction, unique direct mail messaging and more.

 

Direct Mail Sample Pieces:

Direct Mail Sample 1

Direct Mail Sample 2

 

Episode 33: How to Build Your Business Through Community Involvement

Episode 33: How to Build Your Business Through Community Involvement

May 13, 2021

Learn how Yankee Pest Control's Galvin Murphy has translated a "service before self" mindset, including his background in the Marines and as a firefighter, into a growing business and a satisfying career.

Episode 32: How to Lead in a Crisis

Episode 32: How to Lead in a Crisis

May 6, 2021

Tim Brock explains what steps his company took to keep people employed, access cash and get his business rolling again after enduring a category 5 hurricane.

How to Build a Rock Solid Leadership Team

How to Build a Rock Solid Leadership Team

April 29, 2021

Blades of Green/BOG Pest's Brad Leahy discusses defining company culture, overcoming hiring challenges and developing leaders from within.

Episode 30: The Ins and Outs of Buying Out a Partner

Episode 30: The Ins and Outs of Buying Out a Partner

April 22, 2021

Ron Hodgkins shares how he started the conversation, made an offer and closed the deal to end his business partnership. Plus, Dan and Donnie cover the role buy-sell agreements play.

Episode 29: Reflecting on Q1 & Recalibrating for Q2

Episode 29: Reflecting on Q1 & Recalibrating for Q2

April 15, 2021

Dan Gordon and Donnie Shelton review the "overwhelming optimism" they're seeing in the pest control industry so far in 2021. Donnie discusses digital marketing strategy heading into the busy season and Dan touches on pending tax increases.

Episode 28: How to Recruit & Retain A Players

Episode 28: How to Recruit & Retain A Players

April 8, 2021

HR consultant Jean Seawright walks us through how to attract and keep great people, including women; why job boards may be working against you; and how to determine if you should hire a recruiter.

Downloads discussed in this episode:

Ideas for Sourcing Talent

Example Ad to Attract Women Service Professionals

Strategies for Attracting, Hiring, & Retaining Women

Episode 27: How to Use Data Analytics to Grow Your Business

Episode 27: How to Use Data Analytics to Grow Your Business

April 1, 2021

Andrew de la Chappelle from PCO Bookkeepers and PCO M&A Specialists talks with Dan and Donnie about which KPIs and ratios are worth obsessing over.

Episode 26: 2021 Digital Marketing Strategies That Get Results

Episode 26: 2021 Digital Marketing Strategies That Get Results

March 25, 2021

Hear from Coalmarch's in-house expert Rachel Betterbid about the steps PCOs should take to set up successful digital marketing campaigns this season.

Episode 25: Why Mistakes Matter — And How to Learn from Them

Episode 25: Why Mistakes Matter — And How to Learn from Them

March 18, 2021

Ryan Robinson shares how he's developed a learning culture at Green Drop. He also discusses the Effortless Experience concept and how it applies to the lawn and pest industries. 

Episode 24: How to Grow a Lawn Care Company from the Ground Up

Episode 24: How to Grow a Lawn Care Company from the Ground Up

March 11, 2021

Virginia Green's Gil Grattan shares how he's grown his company to 40,000 customers and has positioned it to scale.

Episode 23: How Values, Attitudes & Attributes Drive Culture at Fox Pest Control

Episode 23: How Values, Attitudes & Attributes Drive Culture at Fox Pest Control

March 4, 2021

Mike Romney & Bryant White explain how their culture starts at the top with their 18 core values, including "extreme ownership." Visit Fox Pest at https://fox-pest.com/.

Episode 22: Develop a Stellar Sales Team

Episode 22: Develop a Stellar Sales Team

February 25, 2021

Ian Robinson covers how he's built a sales culture at Massey Services, including tips for recruiting, hiring, onboarding and helping team members evolve. 

Episode 21:What Is Your Why? How to Find Real Success in Business

Episode 21:What Is Your Why? How to Find Real Success in Business

February 18, 2021

Pest industry icon Bobby Jenkins of ABC Home & Commercial Services in Texas lets us in on his family's unique business model, how philanthropy plays a big role in his life and why he’s a long way from slowing down.