PMP Industry Insiders

This week, Dan & Donnie welcome Mark Ruff, a pest industry attorney with MHR Law, to the podcast. They discuss a recent incident in Florida, where officials shut down an illegal door-to-door pest control sales operation and issued a $36,000 fine. Mark discussed how two firms violated Florida regulations, while Dan & Donnie explored the implications of this case for the industry nationwide.

Guest: Mark Ruff, Attorney, MHR Law

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

🎙️ Welcome to Insiders Rewind — Recapping January!

Episodes from December:

✅ Ep. 256 - 2026 Pest Control Reality Check

✅ Ep. 257 - I Sold My Business, Now What?

✅ Ep. 258 - The King Green Journey: Growth, Family & Private Equity

✅ Ep. 259 - How to Reach Your Next Million

A HUGE shout to our sponsors!

Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

🎧 Listen On:

Spotify | Apple Podcasts | YouTube | Google Podcasts

This week, in Part 1 of 2 with Pest Control Business Coach, Sheri Spencer Bachman joins Dan and Donnie to discuss achieving your next million dollars in revenue. She covers the challenges firms face at key milestones, including making your first hire, defining your culture and core values and establishing systems and processes to break through to the next level. 

Guest: Sheri Spencer Bachman, Pest Control Business Coach

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

Charlie King joins the podcast to discuss his experience building and eventually selling his lawn care company, King Green, to private equity firm Plexus in 2025. He shares challenges and lessons learned throughout his career and the exit process, including working with family, structuring the business, the decision to sell and building a brand. 

Guest: Charlie King, Founder of King Green

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

🎙️ Welcome to Insiders Rewind —

Recapping November! Episodes from December:

✅ Ep. 253 - X-RAI Call Analytics Dashboard - Explained

✅ Ep. 254 - Safety Training That Actually Works

✅ Ep. 255 - AI's Impact on Pest & Lawn Marketing

A HUGE shout to our sponsors!

Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts

🎙️ Welcome to Insiders Rewind — Recapping November!

Episodes from October:

✅ Ep. 250 - Reflections on PestWorld & 250 Episodes

✅ Ep. 251 - When AI Picks the Pest or Lawn Company

✅ Ep. 252 - Why M&A Isn't Just For The Big Guys: Part 2

A HUGE shout to our sponsors!

Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts

This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.

Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.

Guest: Jeremy Ecker, CEO of Rest Easy Pest Control

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

This week, Dan and Donnie reflect on PestWorld 2025 and the podcast's 250th episode. They cover the buzz around the show in Orlando, including a rant about vendors who don't support the industry. They also reminisce about why they started the podcast and how it's evolved over five years — and thank their sponsors, guests and listeners for all the support. 

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

🎙️ Welcome to Insiders Rewind — Recapping September!

Episodes from October: Ep. 245 - Building Business, Industry & Community with Audrey Hall

✅Ep. 246 - Empowering Pest Techs with Automated, Real-Time Data

✅Ep. 247 - Unlocking Profit with Tiered Pricing for Pest Control

✅Ep. 248 - Why M&A Isn't Just for the Big Guys

✅Ep. 249 - New Pest Control Industry Cost Study Data Revealed

A HUGE shout to our sponsors!

Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts