PMP Industry Insiders
 

PMP Industry Insiders

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The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.

Episodes

Episode 161: Signs You Might Need a Culture Change

Jan 25, 2024

Jan 25, 2024

48 min

What is company culture? How do you know if yours is effective or ineffective? On this episode, Dan and Donnie discuss how they think about culture in pest control and lawn care companies and how to approach a culture change if you need one. 
 
Hosts: 
Donnie Shelton, Triangle Home Services
 
 

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Episode 160: Reviewing '23, Planning for '24

Jan 18, 2024

Jan 18, 2024

40 min

Description: On this episode, Dan and Donnie reflect on 2023 from an economic and trend standpoint. They cover the Pest Index, the Rollins Q3 earnings call, marketing, M&A, and they look ahead to 2024 and beyond. 
 
Hosts: 
Donnie Shelton, Triangle Home Services

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Episode 159: Home Service Industry Roll Ups & What It Means for You

Jan 11, 2024

Jan 11, 2024

42 min

On this episode, Dan and Donnie discuss the status of private equity firms rolling up companies in the pest control, lawn care and home services industries. They cover why it's happening, how it's different from other roll ups in the past and the end game for these firms. 
 
Hosts: 
Donnie Shelton, Triangle Home Services

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Episode 158: Pest Control Insurance Market Update

Jan 4, 2024

Jan 4, 2024

45 min

PestSure's Todd Burke gives us an inside look at various areas of the pest control insurance market. We cover what PMPs should know, price increases, questions to ask before your next renewal, and ways to limit your exposure. 
 
Guest: Todd Burke, COO PestSure
 
Hosts: 
Donnie Shelton, Triangle Home Services
 
 

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Episode 157: Developing Your Leadership Bench

Dec 21, 2023

Dec 21, 2023

52 min

Many pest and lawn businesses are great at training technicians but neglect to develop their leaders. On this episode, pest control industry veteran and consultant David Billingsly discusses the building blocks of leadership and how to set your company's leaders up for success. 
 
Guest: David Billingsly, The Billingsly Group
Hosts: 
 

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Episode 156 - 9 Levers to Control Labor Costs

Dec 14, 2023

Dec 14, 2023

48 min

On this episode, Dan reviews an exclusive labor inflation study he conducted and wrote about for Pest Management Professional magazine's December 2023 cover story. Then, he and Donnie discuss tactics you can implement to reduce turnover and create a positive, productive work environment for your team members.
 
Hosts: 
Donnie Shelton, Triangle Home Services

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Episode 155: How to Leverage AI in 2024

Dec 7, 2023

Dec 7, 2023

53 min

On this episode, Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business. They dive into how AI works and applications for the pest control and lawn care industry. They also speculate about what's going on in the AI world. 

Hosts: 
Donnie Shelton, Triangle Home Services

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Episode 154: Why to Host a State of the Company Meeting

Nov 30, 2023

Nov 30, 2023

52 min

At Triangle Pest Control, Donnie is a big fan of hosting "state of the company" meetings. On this episode, he and Dan discuss why these meetings are a great tool and how to go about planning and executing them in a pest control or lawn care company. 

 

Hosts: 
Donnie Shelton, Triangle Home Services

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Episode 153: How to Craft a Successful Transition

Nov 16, 2023

Nov 16, 2023

48 min

Fox Pest Control Co-Founders Mike Romney and Bryant White join the podcast to discuss the keys to scaling their company from $0 to $120 million before selling to Rollins earlier this year. They also cover their exit-planning advice for other owners.
 
Guests: Mike Romney & Bryant White, Co-Founders, Fox Pest Control
 
Hosts: 
Donnie Shelton, Triangle Home Services
 
 

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Episode 152: The Difference Between Information & Insight

Nov 9, 2023

Nov 9, 2023

43 min

It's easy to be overwhelmed by the quantity of data available to you in your pest or lawn business. On this episode, Dan and Donnie discuss how to ensure you're working with good data, why to focus on key industry KPIs and how to use these insights to improve your business. 
 
Hosts: 
Donnie Shelton, Triangle Home Services
 

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Episode 151: How to Build a D2D Team

Nov 2, 2023

Nov 2, 2023

37 min

Being a successful door-to-door (D2D) company in the pest control and lawn care industries begins with your ability to hire sales reps. Stephen Rhyne, CEO of ConveYour, joins the podcast to share tips for recruiting, onboarding, training and retaining salespeople.

Guest: Stephen Rhyne, CEO, ConveYour

Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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Episode 150: Lawn Care Wisdom with Joe Kucik

Oct 26, 2023

Oct 26, 2023

41 min

Lawn care industry icon Joe Kucik joins the podcast to share the wisdom he's gathered from decades of experience as an operator and as founder of Real Green Systems. He shares what he's up to now, where the industry is headed and what advice he'd give his younger self. 

 

Guest: Joe Kucik, co-chairman of ExperiGreen & founder of Real Green Systems


Hosts: 
Donnie Shelton, Triangle Home Services
 
 
 

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Episode 149: A Winning AI Strategy for your Pest & Lawn Company

Oct 19, 2023

Oct 19, 2023

41 min

On this episode, Dan and Donnie revisit one of their favorite topics — artificial intelligence — and how it relates to operating a home services business. Today's discussion covers how to think about using this emerging technology from a strategic standpoint and why Dan and Donnie believe it's not just a fad.
 
Hosts:
Donnie Shelton, Triangle Home Services

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Episode 148: What’s Next for WorkWave

Oct 12, 2023

Oct 12, 2023

50 min

David Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data. 
 
Guest: David Giannetto, CEO, WorkWave
 
Hosts:
Donnie Shelton, Triangle Home Services

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Episode 147: Is Demand for Home Services Slowing Down? Part 2

Oct 5, 2023

Oct 5, 2023

39 min

Coalmarch by WorkWave's Rachel Betterbid is back on the podcast for part 2 of a discussion about how demand for home services is slowing down. In this episode, she shares several things business owners can do in the short- and long-term to overcome a drop in demand for pest control and lawn care services. 
 
Guest: Rachel Betterbid, VP of Digital Marketing, Coalmarch by WorkWave
 
Hosts: 
Donnie Shelton, Triangle Home Services
 

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Episode 146: Is Demand for Home Services Slowing Down? Part 1

Sep 28, 2023

Sep 28, 2023

35 min

Coalmarch by WorkWave's Rachel Betterbid joins the podcast to discuss why many home services companies are seeing a drop in demand. She shares her observations, market data and marketing trends in the pest control and lawn care industries. 
 
Guest: Rachel Betterbid, VP of Digital Marketing, Coalmarch by WorkWave
 
Hosts: 
 

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