
The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Episodes

Thursday Mar 10, 2022
Episode 71: How to Improve Sales in the Office
Thursday Mar 10, 2022
Thursday Mar 10, 2022
When it comes to successful inside sales, pest and lawn companies need sound fundamentals and consistency. On this episode, Dan and Donnie outline what it takes to get your office staff selling better in a short amount of time.

Wednesday Mar 02, 2022
Episode 70: Budgeting for Marketing That Works
Wednesday Mar 02, 2022
Wednesday Mar 02, 2022
On this episode, Dan and Donnie delve into how to maximize your investment in marketing to effectively grow your business. They cover various budgeting methods, the pros and cons of each, and key numbers to track, such as cost per sale, cost per lead and more.

Thursday Feb 24, 2022
Episode 69: Who Is the Essential Field Technician?
Thursday Feb 24, 2022
Thursday Feb 24, 2022
In pest control, field technicians are your direct link to the customer. On this episode, Dan and Donnie walk through why and how to implement systems to ensure you're finding, training and retaining the best techs in the business.

Thursday Feb 17, 2022
How to Deal with a Cash Crunch
Thursday Feb 17, 2022
Thursday Feb 17, 2022
On this week's episode, Donnie quizzes Dan on what's a true cash emergency, how and why it happens, and how to prevent a cash crisis from occurring in the future.

Thursday Feb 10, 2022
Episode 67: Digital Marketing - Beyond the Website
Thursday Feb 10, 2022
Thursday Feb 10, 2022
What role should search engine optimization play in today's digital marketing strategy? Is SEO still valuable for field service businesses like pest control companies? Coalmarch's Senior SEO Manager, Jay Stalls, shares his perspective along with strategies companies can use to tackle SEO challenges.

Thursday Feb 03, 2022
Episode 66: Motivating Your Team Through Recognition
Thursday Feb 03, 2022
Thursday Feb 03, 2022
Emily Thomas Kendrick and Tim Pollard discuss how they approach employee recognition at Arrow Exterminators in Atlanta. They cover the business case for doing so, their philosophy, and their advice for other operators.

Thursday Jan 27, 2022
Episode 65: Retaining Team Members & Fostering Culture
Thursday Jan 27, 2022
Thursday Jan 27, 2022
Sarah Verlinger is back by popular demand to share the tactics Triangle Home Services uses to keep good staff, improve employee retention, and foster an overall positive company culture.

Thursday Jan 20, 2022
Thursday Jan 20, 2022
Verne Harnish, bestselling author, speaker and founder of the Entrepreneurs’ Organization (EO), joins the podcast to discuss the importance of fundamentals (people, strategy, execution and cash), in addition to what inspired him about Rockefeller and how many of his concepts come from 'Good to Great' author Jim Collins.

Thursday Jan 13, 2022
Episode 63: How to Get Your Techs to Sell
Thursday Jan 13, 2022
Thursday Jan 13, 2022
In this episode, Donnie and Dan review ways to encourage pest and lawn technicians to generate leads and close sales. They cover training, incentives, technology and automation tools, among other considerations.

Thursday Jan 06, 2022
Episode 62: What’s Ahead in 2022?
Thursday Jan 06, 2022
Thursday Jan 06, 2022
Dan and Donnie are back to discuss the wild ride that was 2021 and what's in the cards for 2022. They cover COVID impacts, technology, industry growth, taxes, and what's likely to happen with mergers and acquisitions.

Wednesday Dec 15, 2021
Episode 61: Rentokil Buys Terminix: The Deal of the Century and What It Means for You
Wednesday Dec 15, 2021
Wednesday Dec 15, 2021
What will happen as two of the top three firms in the pest control industry combine into one? Dan and Donnie look at the deal from a big picture standpoint and speculate how it will affect M&A, other companies and more.

Thursday Dec 09, 2021
Episode 60: Finding Great People in an Impossible Labor Market
Thursday Dec 09, 2021
Thursday Dec 09, 2021
HR pro, Sarah Verlinger discusses Triangle Home Services' approach to attracting and screening candidates; onboarding new team members; retaining key players; and developing company culture.

Thursday Dec 02, 2021
Episode 59: Is Your Pest Control Company Financially Fit?
Thursday Dec 02, 2021
Thursday Dec 02, 2021
PCO Bookkeepers' Managing Member Anthony Pepe joins the podcast to discuss the importance of having a financial process and how to implement one. He also covers tax planning, budgeting and developing a scorecard.

Thursday Nov 18, 2021
Episode 58: What We Heard and Saw at PestWorld 2021
Thursday Nov 18, 2021
Thursday Nov 18, 2021
Dan and Donnie share their takeaways from the pest control industry's first in-person national trade show in two years. They cover the rise of M&A valuations, the proliferation of software and technology suppliers, the expansion of the pest market and more.

Thursday Nov 11, 2021
Episode 57: How to Limit Your EPLI/Cyber Exposures
Thursday Nov 11, 2021
Thursday Nov 11, 2021
Darren Valencia, vice president of wholesale specialty insurance distributor CRC Group, joins the podcast to help pest management professionals better understand Employment Practices Liability Insurance and cyber coverage.

Thursday Nov 04, 2021
Episode 56: How to Get Top Dollar When You Sell Your Pest Control Company
Thursday Nov 04, 2021
Thursday Nov 04, 2021
Whether you're looking to sell your business now or down the road, tune in to this must-listen episode to hear Dan and Donnie interview Brian Schoonmaker, former owner of Capitol Pest. He recently sold his firm to American Pest for one of the industry's highest multiples.